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CE Credit Hours: 1.00 Continuing Education Credit Hours
CE Course Description
Large caseloads and excessive workloads in many jurisdictions can make it difficult for child welfare caseworkers to serve children and families effectively. This brief, intermediate level continuing education course was developed using information from the U.S. Department of Health and Human Services in order to examine caseload and workload issues and to help child welfare managers, administrators, and others learn how they can improve caseload and workload situations in their agencies. The benefits of manageable workloads are discussed as well as motivating factors and strategies to reduce excessive caseloads.
CE Course Objectives
1. Identify circumstances that contribute to high caseloads and excessive workloads in child welfare settings.
2. Describe how effective caseload management benefits children, families, workers, and agencies.
3. Discuss catalysts and motivating factors for reducing caseloads and workloads as well as methods to improve worker effectiveness.
4. Evaluate strategies to assess and manage workloads in child welfare settings, including ways to implement program, practice, and system changes.
5. Summarize how state and local agencies throughout the country are working to reduce caseloads and manage workloads.
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