Mindful Continuing Education

1. Technology-Assisted Care (TAC) offers an array of opportunities in the prevention and treatment of mental and substance use disorders and has the potential to reach historically underserved populations, improve overall quality of care, and enhance the efficiency and effectiveness of service delivery.

2. The authors report that TAC presents new opportunities for clients to direct their own care by presenting expanded accessibility for services, offering new avenues for support, and providing opportunities for interventions that are:

3. Despite the benefits of TAC, the challenges presented by TAC implementation are generally much more daunting than those encountered when adopting other service delivery approaches and innovations.

4. The process of considering and adopting technological innovations involves each of the following EXCEPT:

5. Although behavioral health professionals may have strong in-person counseling skills, they will not necessarily be skilled in delivering TAC and therefore must have the opportunity to develop a sense of self-efficacy with the technology being adopted.

6. Technological skills required of clinical staff include:

7. To ensure data security, organizations must establish a password management system that controls access to client data on devices owned and controlled by the organization, as well as remote devices or devices accessed from remote locations.

8. Telehealth and telemental health programs typically take an approach to video conferencing using a delivery method where clients travel to a local health or behavioral health center to access services that are not available in their community, which is called a focus-and-convey approach.

9. In the behavioral health field, all email exchanges of treatment-related information must use:

10. Which is NOT a correct statement about self-directed therapeutic Web tools?

11. When selecting a vendor to facilitate TAC, security, privacy, confidentiality, and regulatory requirements must be addressed in addition to cost, usability, and sustainability of the technology.

12. Advising clients of the risks and benefits of participating in TAC should be an ongoing process, and clinicians must be well versed enough to identify when risk potential changes, to initiate discussions of new risks or concerns, and:

13. In general, professional TAC competencies are the same as those required for agencies providing traditional in-person services.

14. People who have previously experienced discrimination, who have service access barriers, or who are concerned about preserving the anonymity of their participation in treatment can benefit from counseling and support that relies on the written word rather than in-person exchanges.

15. Communication such as email or texting that, once sent, can be responded to later is referred to as:

16. The use of emoticons and acronyms is not recommended for behavioral health service providers because of the risk of misinterpretation and the blurring of professional and personal relationship boundaries.

17. Which of the following is NOT one of the factors to consider when assessing how clients’ presenting or co-occurring problems may influence the appropriateness of TAC?

18. During telemedicine conferences, clients should be given the option of terminating the telemedicine encounter at any time and opting to see the consulting professional in person.

19. If a client or provider is requesting a specialized telemedicine consultation, it is common practice for the client to contact the specialist directly to make the appointment so that all pertinent information can be exchanged.

20. When establishing TAC policies, every administrator must make decisions that reflect the clients, the agency, the services, and the conditions at hand, and such policies will require updating due to circumstances, technologies, and: